Support & Services

EXTENDED WARRANTY

When the standard warranty is not enough

The Extended Warranty is available worldwide with flexible options that meet your needs. Extend your coverage on systems, boards, modules, power supplies and related accessories for up to three years from the original warranty expiration. You will receive direct priority access to a team of highly skilled and efficient technical specialists for immediate expert diagnosis and issue resolution. Great rates and flexible terms for the Extended Warranty ensure low total cost of ownership, peace of mind and investment protection.

Benefits offered

Flexible warranty options to best meet your needs at optimal costs
Additional coverage for 1,2 or 3 years in addition to the standard warranty
Comprehensive coverage protects your entire Kontron investment
Eliminate additional repair and labor charges by extending protection of your purchase

Extended coverage for defects and workmanship on the following:

Boards
Modules
Power supplies
Related accessories

Purchasing Window

Kontron recommends purchasing the Extended Warranty at the same time as the product
If Extended Warranty is purchased later:
- Purchase price increases
- Limitations: Product must be within standard warranty period or currently under an Extended Warranty

Extended warranty features

Feature	Kontron Offer
Extended Warranty (above standard)	Added 1, 2 or 3 years
Coverage for boards, modules, FRU, LRU, etc.	Yes
Coverage for entire systems	Yes
Coverage for all types of accessories^{(note 2,3)}	Yes
Can Extended Warranty be purchased when product is purchased?	Yes, recommended
Can Extended Warranty be purchased when product still under product warranty or under Extended Warranty?	Yes ^{(note 1)}
Can Extended Warranty be purchased/renewed when product out of product warranty or out of Extended Warranty?	No
Extended Warranty available worldwide	Yes

_{Note 1: Kontron reserves the right to not offer extended warranty on some products after the initial purchase (due to availability or other reasons).

Note 2: Excluding battery.

Note 3: Accessories and products protected as long as they are used within their specifications.}

For more information or to get a quote, pleasecontact us ordownload Brochure

For questions regarding products or to get a product quote, please click here
To contact tech support please click here