Kontron North America | Kontron Europe and Asia

IoT

One of the new challenges arising with the use of edge, fog, and cloud architectures is the connection of components to each other and to the public cloud. An important element of developing a solution capturing all pieces is the IoT framework susietec

At the field, or edge level, data is collected by industrial computers, e.g. by gateways, which process, filter, analyze and act on these data in real-time right at the device.

Edge, fog and cloud applications demand increasing computing power. The interfaces to sensors or machines often require non-standard solutions. Especially in smaller machines, space is limited or restricted in some dimension and need a special solution.

Today, the connection from the sensor device to the embedded cloud takes place via real-time data communication, on sensor and edge level - for example Industrial Ethernet or fieldbuses - and gateways , which provide the transformation of real time data into the informational area.

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RETURNING OF GOODS

Complete our RMA form NA RMA request form, put all information, including special requirements.
Send to SUPPORT-NA@Kontron.com
Your RMA will be issued to within 1 business day unless there are unforeseen complications.

RETURNING conditions

All equipment returned to one of Kontron’s repair centers must have a Return Material Authorization (RMA) number assigned exclusively by Kontron (see section above). Kontron cannot be held responsible for any loss or damage caused to the equipment received without an RMA number.
Ship material to return to the repair facility address and according to the instructions provided when the RMA number is issued.
The customer accepts responsibility for all freight charges for the return of goods to Kontron's designated facility.
Kontron will pay return freight charges back to the customer's location in the event that the equipment is repaired or replaced within the warranty period stipulated in our warranty policy
Kontron’s North American warranty policy: Complimentary warranty policy
RMA Request Form: NA RMA request form

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RETURNING OF GOODS

RETURNING conditions