产品目录
行业应用
IoT
One of the new challenges arising with the use of edge, fog, and cloud architectures is the connection of components to each other and to the public cloud. An important element of developing a solution capturing all pieces is the IoT framework susietec
At the field, or edge level, data is collected by industrial computers, e.g. by gateways, which process, filter, analyze and act on these data in real-time right at the device.
Edge, fog and cloud applications demand increasing computing power. The interfaces to sensors or machines often require non-standard solutions. Especially in smaller machines, space is limited or restricted in some dimension and need a special solution.
Today, the connection from the sensor device to the embedded cloud takes place via real-time data communication, on sensor and edge level - for example Industrial Ethernet or fieldbuses - and gateways , which provide the transformation of real time data into the informational area.
服务
Contact
For support related inquires, please contact our support team:
Contact Support
Contact
For support related inquires, please contact our support team:
Contact Support
资源
We provide our customers with additional material enhancing their knowledge. Find all White Papers, Use Cases and brochures here.
Learn more about how Kontron supports its customers by improving their products and solutions. Read our Use Cases. Contact us for further information.
Learn more about our solutions for various industries by downloading our Whitepapers.
We provide our customers with additional material enhancing their knowledge. Find all White Papers, Use Cases and brochures here.
Get extended insights into our products and solutions by participating in our webcasts. You can find all webcasts here. Contact us for further information.
About Kontron
服务
RETURNING OF GOODS
All equipment returned to Kontron must have a Return Material Authorization (RMA) number assigned exclusively by Kontron. Kontron cannot be held responsible for any loss or damage caused to the equipment received without an RMA number. The Buyer accepts responsibility for all freight charges for the return of goods to Kontron's designated facility. Kontron will pay return freight charges back to the Buyer's location in the event that the equipment is repaired or replaced within the warranty period stipulated herewith.
INSTRUCTIONS
► Please check with our GSS (Global Sales Support) and get RMA number.
► Please "MUST" obtain an RMA number from Kontron Asia prior to returning any merchandise.
► Standard exchange of spare parts (for unit in warranty), please contact our GSS.
► Purchase spare parts (for wearing parts or out of warranty unit), please contact our GSS.
► RMA number is valid for 30 days from the date issued.
► Do not add up any unauthorized item or product to an issued RMA number, any unauthorized item or product will be refused or the entire shipment may be rejected.
► Online RMA submission form: visit support.kontron-asia.com
Contact and Delivery Address
KONTRON ASIA INC.
5F, No. 415, Ti-Ding Blvd., Sec. 2,
NeiHu District, Taipei 11493, Taiwan
Attn: RMA Dept.
Phone: +886-2-2799-2789
Email: RmaAsia@kontron.com
Kontron Asia Standard RMA Policy (Revision 1.0, pdf)
Kontron Asia RMA Flow Chart (pdf)
